Refund Policy

Refund Policy

Open or partially used pet food is not accepted for return or refund unless a problem exists with the quality of the product. As DogFoodCity does not specifically formulate for consistency of pet food, including odor (smell), color, taste or other factors related to the production of the food items, these factors would not be grounds for return of opened or partially used food products.

DogFoodCity will accept returns within 30 days of the delivery date.